Our Mission
It is our mission to provide a positive, stress-free house cleaning experience. We believe there is more to a cleaning service than just "price."How We Accomplish Our Mission
Quality of Company
- Christian owned and operated by Greg and Linda Smith
- In the Raleigh area since 1995 (here for the long haul)
- References provided
- Insured and bonded
Expert Clean Teams
- Professionally trained and certified through Mighty Clean
- Upholds Mighty Clean superior standards
- Becomes your home cleaning expert
- Brings a smoke-free environment (smoke-free homes only)
Dependable schedule {changes may occur due to absences or emergencies}
- Same day
- Same team (teams of 2-3)
- Same time
Communication
- Two-way communication is vital
- Comments regarding items overlooked or job well done appreciated
- Office phone, answering machine, cell phone, all teams have cell phones
- Work order detail sheets
Quality Control
- Regular spot checks conducted (at random)
- "How are we doing?" surveys
- Checklists reviewed by Team Supervisor
Supplies and Equipment Provided
- Organic and biodegradable cleaning products
- Sanitized and deodorized cleaning cloths (each house has its own cloths and within that home, the kitchen and baths each have their own cloths)
- Vacuums and mops for floor care
Satisfaction Guaranteed
- To provide you with a positive, stress-free maid service experience
- When called into office within 24 hours of cleaning, the team will correct areas overlooked within 48 business hours or on next visit
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